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Postcards from Scotland

Masterclass with Professor John Seddon, 12th May, 2009, Glasgow

Beyond Targets - Improving Efficiency, Morale and Staff Well-being in the Public Sector

The principal speaker at this very popular and successful Centre event was Professor John Seddon from the University of Cardiff. Professor Seddon is a major critic of the current target-driven culture.

The session closed with a contribution from Jim Mather MSP who is Minister for Enterprise, Energy and Tourism in the Scottish Government. Mr Mather is an admirer of John Seddon's work.

Use the menu on the right to access background information on the programme and for an overview of Professor Seddon's themes.

Access the documents below to view summaries of John Seddon's books by Jim Mather MSP. You can also listen to John Seddon's talk. Use the menu on the right to access the sound files.


 Freedom from Command and Control (118 KB)
 Systems thinking in the public sector (176 KB)

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